[title]
[message]Cancellation Policy
Lacemoi.com Order Cancellation Policy
We understand that sometimes unforeseen circumstances may arise, and you may need to cancel your order. We do our best to accommodate your needs.
- Cancellation Period
We process orders quickly to ensure efficient delivery. If you need to cancel your order, please contact us at support@dentellemoi.com as soon as possible. Most orders are processed within 12 hours of receipt.
- Cancellation Conditions
- To cancel an order, please email us as soon as possible.
- If your order has already been processed or shipped, unfortunately we will not be able to accommodate your cancellation request.
- We recommend that you verify all order information before finalizing your purchase.
- Address Error
- It is crucial that you verify the accuracy of the shipping address. In case of error, contact us immediately at : support@dentellemoi.com .
- We will only be able to make address changes if the order has not yet been processed.
- dentellemoi.com is not responsible for address errors provided by the customer or for delivery problems resulting from them (inaccessible, incomplete addresses, etc.).
- Returned Package Management
- If a package is returned to us due to an incorrect address or other reasons for non-delivery, we will contact you to discuss available options.
- You can choose between a refund (minus the initial shipping costs) or a reshipment.
- No reshipment or refund will be made until the package has been received by our services.
We are committed to ensuring your satisfaction and thank you for shopping at dentellemoi.com .